Home Login Support
I have 2 children using the same device and the two Google accounts keep getting mixed up
We would recommend creating a separate profile for each child within your browser. This ensures that there is only one Google account active at a time.
'Couldn’t find your Google Account' error message
Please make sure you are logging in with the correct details given. All accounts end with @iaspire.org.uk . You must log out of all other Google accounts beforehand.
When I click on an app I get taken to another login page
Some apps require further authentication via Google. Click 'Sign in with Google' and enter your Google login details e.g. bb10@iaspire.org.uk
then simply follow the instructions.
Try downloading the Classroom App and logging in with your Google Account
iOS:
Android:
Can't find class in Google Classroom
If you have signed into Chrome with Child A. Please sign out and sign in with Child B
We would recommend creating a separate profile for each child within your browser. This ensures that there is only one Google account active at a time.
Alternatively, open an inPrivate or Incognito mode window in your browser and try to login again.
I'm prompted to install an app because I'm on a mobile device
Where possible, follow the instructions to install the app and login with the specific credentials that have been provided.